Senior Agile Delivery Manager

Reward Gateway | Edenred is a global market leader in benefits and employee engagement. We help our clients and their leaders transform employee experience that will attract, engage and retain top talent through employee benefits, strategic rewards and recognition, well‑being, and much more.

As Reward Gateway | Edenred continues to scale globally, we are expanding our Delivery function to support a growing portfolio of cloud‑based, high‑availability SaaS products. With a significant number of engineering squads operating across regions, we are looking for a high‑impact Senior Agile Delivery Manager who thrives in complex engineering environments and can bring clarity, structure, and predictability to multi‑team delivery.

This is a high‑ownership, hands‑on individual contributor role. You will directly own delivery for 3–4 engineering squads, working closely with Product, Engineering, Architecture, and fellow Agile Delivery Managers to ensure seamless delivery across features, platform initiatives, technical debt, and incidents.

If you excel at system‑level thinking, cross‑team alignment, and delivery orchestration in cloud environments, this role is for you.

• Work closely with other Agile Delivery Managers to manage dependencies across 30+ global engineering squads.
• Coordinate sequencing, risk management, and alignment for transversal initiatives spanning multiple teams.
• Facilitate cross‑squad forums (Scrum of Scrums, dependency reviews, release readiness syncs).
• Maintain clear documentation of dependencies, risks, and mitigation plans.

• Champion lean, scalable delivery practices that work across multiple teams and regions.
• Promote continuous improvement and delivery discipline across squads.
• Support teams in iterative planning, effective estimation, and realistic forecasting.

• Understand architectural patterns used across squads (APIs, microservices, cloud services, CI/CD pipelines).
• Partner with Engineering Leads and Architects to identify and manage technical risks, platform dependencies, and environment constraints.
• Feed technical incidents, post‑mortems, and reliability improvements into delivery plans and backlogs.
• Ensure technical debt and resilience initiatives receive appropriate prioritisation and visibility.

• Provide clear and concise updates on progress, risks, delivery confidence, and scope changes to senior stakeholders.
• Act as the primary delivery partner for Product Managers and Engineering Leads.
• Translate complex technical issues into business‑relevant insights.
• Maintain strong relationships across Engineering, Product, Security, Data Protection and Architecture.
• Shape delivery practices to support consistency and predictability across global teams.
• Use delivery metrics to drive improvement.
• Champion a culture of learning, experimentation, and operational excellence.

• Proven experience as an Agile Delivery Manager or Delivery Lead in a tech‑first or SaaS organization.
• Experience managing delivery for multiple squads simultaneously (typically 3–5 teams).
• Strong understanding of the software development lifecycle (SDLC) and modern engineering practices.
• Hands‑on experience coordinating delivery in cloud‑native environments (AWS, Azure, GCP).
• Familiarity with microservices, APIs, CI/CD pipelines, Dev Ops practices, and modern cloud architectures.
• Experience supporting incident response and post‑incident delivery.
• Demonstrated ability to identify and manage cross‑team dependencies in scaled…