Junior Technical Configuration Engineer

Description

Position Overview:

The Junior Technical Configuration Engineer will primarily be engaged in a specific project to help with racking servers, applying configuration, monitoring the staging activity and then re-packing/boxing the servers to be shipped to client sites. The Technical Configuration Engineer could additionally be used in the configuration team for cleaning, grading and staging end‑user devices (laptops, printers, mobile phones, etc.). This entry‑level position requires proficiency in English and will involve working Saturday and Sunday only as part of the role’s ongoing responsibilities.

• Imaging and configuring devices before they are sent out to the Customer.
• Testing, cleaning and re‑imaging incoming devices as per the defined Run Book and operational documents produced by the Project Management team.
• Grading devices based on condition.
• Completing inbound and outbound checklists.
• Adhering to SLAs relating to the delivery of customer equipment.
• Autopilot and MDM enrollments.
• Asset tagging devices.
• Configuring and setting up devices as required (Laptops, Desktops, EPOS, Printers, Scanners, Handhelds, etc.).
• Troubleshooting technical issues.

• College level education preferred but not essential.
• Good technical skills: diverse knowledge of IT systems, both hardware and software.
• Good problem‑solving skills and ability to troubleshoot problems on “the fly”.
• At least 2 years of experience in an IT services organization with specific experience in configuring and staging hardware.
• Proficiency in English.
• Availability to work Saturday and Sunday.
• CompTIA A+ certification.
• Microsoft qualifications or vocational IT qualifications are desirable.

Zones offers a comprehensive benefits package designed to support the well‑being and success of our team members, including private medical insurance, wellness programs, hybrid working arrangements, and opportunities for training and development. Additional perks may include discounts on gym memberships, retail purchases, travel packages, and more.

Salary: €20,800.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.