Content Designer

Content Designer – 12 Months+ contract initially + Extensions – Hybrid based, locations:
Newcastle, London, Leeds, Manchester, Blackpool, Sheffield – Flexible – Rate: £Market Rates p/d via Umbrella

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Content Designers on a long term program of work.

• Design and deliver user-centred content for digital services aligned to GDS standards
• Write and edit content using plain English and established style guides (e.g.,  style)
• Work at pace within agile, multidisciplinary teams, contributing to iterative delivery
• Use user research and data insights to inform and validate content decisions
• Plan and support user research activities related to content and user journeys
• Collaborate closely with user researchers, designers, product managers, and developers
• Develop content strategies that align with user needs and policy intent
• Create and iterate content through prototyping, sketching, and rapid testing
• Ensure content meets accessibility standards and inclusive design principles
• Communicate and justify content decisions clearly to stakeholders
• Contribute to and maintain content consistency across services and platforms
• Mentor junior content designers and support capability development within teams

• Proven ability to work at pace in an agile digital delivery environment
• Excellent writing, editing, spelling, and grammar skills with strong attention to detail
• Strong experience using style guides and writing in plain English
• Demonstrated ability to take a user-centred approach to content design
• Ability to clearly explain and justify content decisions to stakeholders
• Experience planning and contributing to user research activities
• Ability to use data and user insights to inform content design decisions
• Experience creating and iterating ideas through sketching, prototyping, and testing
• Strong collaboration skills within multidisciplinary teams

• Active SC Clearance or SC eligible
• Experience working on large-scale government digital services
• Familiarity with  Design System and content patterns
• Experience contributing to service assessments and GDS governance
• Understanding of accessibility standards (e.g., WCAG)
• Experience mentoring or leading content design activities

• SC Clearance or SC eligible

We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.