Lead UX Designer

Lead UX Designer | Retail & eCommerce | London (Hybrid - 2 Days per Week) | Up to £60,000

We're working with a leading consumer business looking to hire a Lead UX Designer to play a key role in shaping the future of its digital customer experience.

This is an opportunity to work closely with Product, Engineering and commercial teams to create intuitive, customer-focused digital experiences that deliver measurable business value. You'll be responsible for leading UX initiatives from discovery through to delivery, helping to improve customer journeys across web and mobile platforms.

• Lead end-to-end UX projects from research and discovery through to final designs
• Conduct user research, usability testing and customer interviews to identify opportunities for improvement
• Create wireframes, user flows, prototypes and high-fidelity designs using Figma
• Collaborate with Product Managers, Engineers and key business stakeholders to deliver customer-focused solutions
• Champion UX best practice and contribute to the continuous improvement of design standards and processes
• Use customer insight, analytics and testing to validate ideas and optimise digital experiences
• Present design concepts and recommendations to stakeholders across the business
• Support the delivery of engaging, accessible and user-centred digital products

• 5+ years' experience in UX Design, Product Design or a similar role
• Experience designing customer-facing digital products within ecommerce, retail or another consumer-focused environment
• Strong understanding of the end-to-end UX process, from research and discovery through to delivery
• Excellent proficiency with Figma, including wire framing, prototyping and high-fidelity UI design
• Experience collaborating with cross-functional teams including Product and Engineering
• Ability to work independently, manage multiple priorities and influence stakeholders at different levels
• A data-informed approach to design, using customer insight and testing to support decision making
• Strong communication and presentation skills with a passion for creating outstanding user experiences

• Hybrid working (2 days per week in the London office)
• Opportunity to work on a large-scale ecommerce platform

Apply today with your most up-to-date CV!