Global Dashboarding Lead

Company Description

We are the ROI agency. Our specialists across markets offer capabilities in Media, Data, Technology, Commerce and Content. We focus on solving complex challenges, driving business outcomes, and growing client businesses.

We continually evolve our definition of ROI with the communications landscape. ROI is about more than the most efficient planning, buying and reporting of media; it is about delivering Return on Investment and growing imagination and integrated experiences that inspire growth for our clients’ businesses, our people, and our culture.

Powered by best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and trading. We deliver insights at the intersection of consumer, category, and brand, attributing budget to stronger business outcomes. We aim to deliver more creative media solutions that combine strategy, planning, and the power of Publicis Groupe to create distinct and personal brand experiences for our clients.

We adopt new data analytics and value optimisation techniques while building relationships with leading startups and leveraging decades of media planning expertise to go beyond traditional media solutions and deliver ROI that is forward-thinking and accountable to our clients.

At Zenith, we seek a meaningful kind of ROI and a way of thinking that inspires growth for leading brands such as Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, Tik Tok and Verizon.

• Commercial Ownership & Growth
  • Own the commercial scoping of dashboard projects, including revenue growth and margin.
  • Develop client-specific dashboard roadmaps that unlock new scopes of work.
  • Lead the definition, scoping, pricing, and sell-in of new dashboarding engagements.
  • Partner with client leads and senior stakeholders to position dashboarding as a strategic, value-driven product, not a reporting deliverable.
  • Play a senior role in pitches, renewals, QBRs, and growth conversations.
• Technology & Architecture Leadership
  • Own the end-to-end dashboarding technology stack, including BI tools, data models, and integration with data platforms with Publicis Groupe approved solutions
  • Set standards for dashboard architecture, data visualisation, performance, and scalability.
  • Drive technical roadmap decisions, including automation, modularisation, and reuse.
  • Ensure dashboards are production-grade: secure, governed, performant, and resilient.
  • Partner closely with engineering, data platform, and advanced analytics teams to align on technical strategy.
• Delivery & Client Excellence
  • Accountable for the delivery and servicing of existing client dashboards across markets.
  • Ensure consistent quality, reliability, and adoption across all client solutions.
  • Act as the senior escalation point for complex delivery, data, or stakeholder challenges.
  • Translate complex technical capability into clear client value and outcomes.
• Leadership & Operating Model
  • Lead and scale teams of analysts, developers, and engineers across London and India.
  • Establish clear operating models, ways of working, and governance across teams and client engagements.
  • Build senior capability within the team through coaching, structure, and career development.
• Strategy & Proposition Development
  • Define and evolve the dashboarding proposition in line with client demand and agency growth priorities.
  • Identify opportunities to productise and standardise dashboard solutions.
  • Ensure dashboarding aligns to broader agency data, media, and technology strategy.
  • Stay ahead of industry trends and competitive landscape to inform roadmap and investment decisions.

• Experience delivering client-facing dashboarding solutions within a media agency.
• Comfortable operating with dual reporting lines across commercial and technical leadership.
• Successful track record of creating and overseeing the delivery of change management programmes in a regional or global matrix organisation
• An inspirational thinker who can create a clear and powerful vision for teams and clients to align to and manage the delivery of that vision from start to…