Servicenow Specialist - ITSM - SC Cleared
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-20
Listing for:
Adecco
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, IT Specialist, Systems Analyst
Job Description & How to Apply Below
Service Now Specialist (ITSM)
London or Manchester (Hybrid)
12-Month Contract
Inside IR35
Active SC Clearance Required
My client, a global technology organisation delivering a large-scale digital transformation programme. They are looking for a hands on Service Now Specialist with strong ITSM experience to design, configure, and implement enterprise-level solutions.
Key Responsibilities- Design and deliver Service Now ITSM solutions
- Configure platform components (Business Rules, Client Scripts, Flow Designer)
- Gather and translate business requirements into technical solutions
- Manage core ITSM modules (Incident, Problem, Change, Request)
- Work with CMDB and CSDM frameworks
- Build and support integrations (REST/SOAP APIs, Integration Hub)
- Lead stakeholder workshops and solution design sessions
- Active SC Clearance (must already hold)
- Proven experience with Service Now ITSM implementations
- Strong configuration and development experience within Service Now
- Knowledge of CMDB and Service Now data model
- Experience with integrations (APIs, data mapping)
- Ability to translate business requirements into technical solutions
- Service Now certifications (CSA, CIS, CAD)
- Exposure to ITOM, CSM or AI modules
- Experience with eBonding/Service Exchange
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