IT support manager
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-20
Listing for:
Bending Spoons
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Responsibilities
- Support Spooners with day-to-day IT needs, triaging and resolving escalated helpdesk requests, while designing automated first-response systems and improving support workflows through tooling.
- Lead the integration of IT stacks from newly acquired companies into a unified ecosystem, ensuring compatibility, continuity, and strong operational standards.
- Keep the office IT infrastructure — including networking, conferencing, and access control systems — running securely and reliably.
- Manage hardware and software onboarding and offboarding, ensuring devices, accounts, and access are correctly provisioned and documented.
- Provide technical support for live events, handling setup, testing, and real-time troubleshooting to ensure everything runs flawlessly.
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