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Service Delivery Specialist - ITIL & Cloud; Hybrid

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Telefonica Tech
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    IT Business Analyst
Salary/Wage Range or Industry Benchmark: 32000 - 48000 GBP Yearly GBP 32000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Service Delivery Specialist - ITIL & Cloud (Hybrid)
Location: Greater London

Telefónica Tech is seeking a Service Delivery Associate to own the operational relationship for Tier 2 customers within the Service Delivery Office. You will develop understanding of customers’ business needs, maintain documentation, and drive service reviews.

The role sits in a hybrid environment with travel to offices and customer sites. Strong ITIL knowledge, stakeholder management, and reporting skills are essential for success.

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