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Enterprise AI Support Specialist; EMEA

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Harvey
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 GBP Yearly GBP 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise AI Support Specialist (EMEA)
Location: Greater London

Harvey is seeking a User Operations Specialist to join the frontline of our User Operations team. You will deliver empathetic and efficient support to enterprise customers, handling a range of technical and product-related issues including API access and authentication.

You will report to the User Operations Manager and thrive in a fast-moving environment. This role follows a fixed Friday–Tuesday schedule, with weekend coverage included as part of the standard five‑day workweek.

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