Global IT Service Desk Analyst
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-22
Listing for:
Institute
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
The Tony Blair Institute for Global Change in London is seeking a proactive Service Desk Analyst to join the IT Service Desk team at our London HQ. You will be the first point of contact for IT issues, delivering timely support to staff across functions.
You will provide 1st and 2nd line support, troubleshoot hardware and software, onboard new staff, and contribute to knowledge base development. The role requires clear communication, ITIL familiarity, and strong problem-solving.
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