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Global Service Desk Engineer: L1 Support
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-23
Listing for:
Travel + Leisure Co.
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Location: Greater London
Travel + Leisure Co. is seeking a Service Desk Analyst to provide 24/7/365 L1 support for internal staff as part of the Global Service Desk Team.
You’ll handle phone, email, self-service and chat incidents, manage requests, install software, and perform basic troubleshooting. The role requires collaborating with L2/L3, documenting IT procedures, delivering remote training, and taking ownership of incidents to ensure a high level of customer satisfaction.
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