Operations Resilience Engineer

Role Overview

The Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond managing incidents – it focuses on independent delivery of end‑to‑end engineering solutions that make Cboe’s operational environment faster, smarter, and more resilient.

• Maintain a comprehensive inventory of attributes essential to our trading services, including business services and their impact tolerances, supporting functions and their criticality, processes, sub‑processes, assets, and controls underpinning these services and functions, and recovery time objectives (RTO) and recovery point objectives (RPO).
• Identify risks, plan and test operational resilience by supporting functions with their business impact assessment, documenting business continuity plans (BCP) aligned with RTOs and RPOs, identifying vulnerabilities and interdependencies, designing and executing resilience testing programs, documenting test results, and implementing recommendations.
• Support governance, monitoring, and reporting of operational resilience by preparing regulatory self‑assessments, regular reports for senior management and board committees, maintaining operational resilience management information, and tracking/remedial action reporting.
• Build and engineer resilience infrastructure: streamline incident lifecycle management with end‑to‑end automations, integrate operational systems for real‑time data flow across incident, change, and compliance platforms, develop AI‑assisted workflows, automate change management processes including risk scoring and compliance evidence collection, create policy validation pipelines, deliver self‑service tooling, and drive continuous improvement in operational metrics.

Typical deliverables include automated disaster recovery evidence collection systems, incident enrichment pipelines, change automation with risk scoring, and policy validation frameworks.

• Minimum 3 years of experience in technology risk management, business continuity, or operational resilience.
• Minimum 2 years of demonstrated computer science, computer networking, and/or computer infrastructure related experience.
• Bachelor’s degree in Project Management, Computer Science, Software Engineering, Math, Business, Financial Services, or a related discipline.
• Aptitude to learn our business services and systems, backed by a keen interest in technology.
• Strong written and verbal communication skills, including the ability to write explanatory and procedural styles for multiple audiences and to lead meetings in a technical setting among stakeholders with varied backgrounds.
• Strong stakeholder management and influencing skills.
• Strong troubleshooting and problem‑solving skills, and ability to work well under pressure.
• Experience with data analysis and reporting tools.

• Knowledge of PRA Policy Statement 21/3 for Building Operational Resilience and the Digital Operational Resilience Act (DORA).
• Experience in financial market infrastructure or trading environments.
• Professional certifications (CBCI, CISA, FRM).