IT Technician

Job in Greater London, London, Greater London, W1B, England, UK

Listing for: Watkins Media Limited

Full Time position
Listed on 2026-07-24

Job specializations:

IT/Tech
HelpDesk/Support, Technical Support, IT Support, Computer Repair / Support

Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR

Position: IT Help Technician
Location: Greater London

Job brief

We are looking for a competent
Help desk technician
to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.

The goal is to create value for clients that will help preserve the company’s reputation and business.

Requirements

Proven experience as a
help desk technician
or other customer support role
Tech savvy with working knowledge of office automation products, databases and remote control
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and resolve basic technical issues
Proficiency in English
Excellent communication skills
Customer-oriented and cool‑tempered
BSc/BA in IT, Computer Science or relevant field

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