Junior Technical Configuration Engineer

Company Overview

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one:
Zones – First Choice for Technology Solutions. Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done.

Follow Zones, LLC on Twitter @Zones, and Linked In and Facebook.

The Junior Technical Configuration Engineer will primarily be engaged in a specific project to help with racking servers, applying configuration, monitoring the staging activity and then re-packing/boxing the servers to be shipped to client sites. The Technical Configuration Engineer could additionally be used in the configuration team for cleaning, grading and staging end user devices (laptops, printers, mobile phones etc).

• Imaging and configuring devices before they are sent out to the Customer.
• Testing, cleaning and re-imaging incoming devices as per the defined Run Book and operational documents produced by the Project Management team.
• Grading devices based on condition.
• Completing inbound and outbound checklists.
• Adhering to SLAs relating to the delivery of customer equipment.
• Autopilot and MDM enrollments.
• Asset Tagging devices.
• Configuring and setting up devices as required (Laptops, Desktops, EPOS, Printers, Scanners, Handhelds etc.).
• Troubleshooting technical issues.

• Proficiency in English.
• Available to work Saturday and Sunday only as part of the role’s ongoing responsibilities.
• College level education preferred but not essential.
• Good technical skills: diverse knowledge of IT systems, both hardware and software.
• Good problem‑solving skills: ability to troubleshoot problems on the fly.
• At least 2 years of experience in an IT services organization with specific experience in configuring and staging hardware.

• CompTIA A+.
• Microsoft qualifications or vocational IT qualifications are desirable.

Qualified candidates can expect a salary of £20,800 GBP.

At Zones, we’re proud to offer a comprehensive benefits package designed to support the well‑being and success of our team members. Your health is important to us, so we truly embrace hybrid working. Additional benefits include private medical insurance, with access to a range of wellness programs aimed at promoting a healthy lifestyle. We believe that a healthy workforce is a productive workforce.

Investing in your professional growth and development is a priority for us. Our benefits package includes opportunities for training and development, as we want to support you in reaching your career goals and unlocking your full potential. In addition to the core benefits outlined above, we offer a range of additional perks and benefits to enhance your experience as a valued member of our team.

These may include discounts on gym memberships, retail purchases, travel packages, and more.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.