SAP Success Factors & Systems Manager

About Us

An exciting opportunity has arisen for an experienced SAP Success Factors & People Systems Manager to join a large-scale consumer-facing organisation undergoing significant transformation across its People Technology landscape. This is a strategic leadership role responsible for owning the HR systems roadmap, leading a specialist People Systems team, and ensuring the organisation maximises value from its investment in SAP Success Factors.

The successful candidate will play a critical role in shaping the future of People Technology, supporting workforce transformation, delivering operational excellence and driving continuous improvement across multiple HR systems and processes.

• Lead and develop a team of HR Systems specialists.
• Own the operational performance, governance and optimisation of SAP Success Factors.
• Drive the People Systems strategy and roadmap.
• Manage system upgrades, release cycles and enhancements.
• Ensure robust governance, compliance, data quality and security controls.
• Develop reporting, analytics and workforce insight capabilities.
• Collaborate with senior stakeholders across HR, Technology and Operations.
• Identify opportunities for automation and process improvement.
• Manage third-party suppliers and technology partners.
• Oversee a significant annual technology budget and licensing estate.

• Significant SAP Success Factors expertise across multiple modules.
• Proven experience leading HRIS, People Systems or HR Technology teams.
• Strong understanding of HR processes and employee lifecycle management.
• Experience managing large-scale system landscapes and vendor relationships.
• Strong stakeholder engagement skills, including experience working with senior leadership teams.
• Experience delivering system enhancements, implementations or transformation projects.
• Excellent analytical, problem-solving and continuous improvement capabilities.
• Retail, consumer, healthcare, logistics or other multi-site operational environments.
• Success Factors certification.
• CIPD qualification.
• Experience supporting complex workforce populations.
• Exposure to large-scale digital transformation initiatives.

This role offers the opportunity to lead a business-critical People Technology function within a large and complex organisation. You will be empowered to influence strategy, shape future capability, develop high-performing teams and deliver meaningful improvements that impact thousands of employees.

Callum Bell

Divisional Manager, Technology

ETail Specialist

Hybrid, London, United Kingdom