CIAM Architect

CIAM Architect (Contract)

Contract:

6–12 Months

Location:

Hybrid / Remote London

Day Rate:
Competitive, Outside

We are seeking an experienced CIAM Architect to lead the design and delivery of Customer Identity & Access Management solutions, ensuring secure, scalable, and seamless customer experiences across digital platforms. The role will combine strategic architecture leadership with hands‑on engagement across customer journeys, security, and delivery teams.

• Define and deliver the CIAM architecture vision, strategy, and roadmap.
• Provide external‑facing thought leadership on identity trends, emerging technologies, and industry best practices.
• Design solutions for SSO, MFA, passwordless authentication, social login, federation, and customer lifecycle management.
• Lead architecture for OAuth 2.0, OpenID Connect, SAML, SCIM, and API security.
• Prioritise and manage the CIAM architecture and delivery backlog in line with business priorities.
• Conduct customer journey risk assessments, identifying security, privacy, and user experience risks.
• Work closely with business, security, product, and engineering teams to translate requirements into solution designs.
• Ensure compliance with GDPR and security best practices.
• Provide technical leadership and governance throughout delivery and implementation.

• Extensive experience in CIAM architecture roles.
• Strong knowledge of OAuth 2.0, OpenID Connect, SAML, SCIM, and modern authentication methods.
• Hands‑on experience with platforms such as Microsoft Entra External , Okta, Auth0, Forge Rock, or Ping Identity.
• Experience designing cloud-based identity solutions (Azure, AWS, or GCP).
• Experience assessing and improving digital customer journeys.
• Strong stakeholder management, communication, and influencing skills.

• TOGAF, CISSP, CISM, or Microsoft security certifications.
• Experience in regulated environments (Financial Services, Public Sector, Healthcare, Retail).
• Knowledge of Zero Trust, adaptive authentication, identity fraud prevention, and customer experience optimisation.

• CIAM vision, strategy, and target‑state architecture.
• Prioritised architecture backlog and roadmap.
• Customer journey risk assessments and recommendations.
• Solution designs, standards, and governance documentation.
• Support for implementation, assurance, and stakeholder engagement activities.

A pragmatic CIAM specialist with strong architecture and consulting skills, capable of shaping identity strategy, assessing customer journey risks, prioritising delivery roadmaps, and guiding organisations towards modern, secure customer identity platforms.