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Video Platform Technical CSM: Strategic Partner

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Mux
Full Time position
Listed on 2026-07-26
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 95000 GBP Yearly GBP 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Mux is looking for a Technical Customer Success Manager to act as a strategic partner for our customer base. You will focus on onboarding, success, long-term retention, and revenue growth within our largest accounts from our London hub.

You will guide developers through complex video workflows, host deep technical discovery sessions, and manage escalations to ensure smooth adoption of Mux Video, Mux Data, and related products.

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