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CRM & Personalization Analytics Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: IAG Loyalty
Full Time position
Listed on 2026-07-26
Job specializations:
  • IT/Tech
    CRM System
Salary/Wage Range or Industry Benchmark: 65000 - 95000 GBP Yearly GBP 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

IAG Loyalty in London is hiring a Customer Analytics & CRM Specialist to shape the performance of our B2C retail proposition, using customer, behavioural and commercial data to influence trading, marketing and CRM. You’ll partner with Retail Marketing & CRM Lead and work with Trading, Product, Engineering and Data teams to optimise journeys and personalisation across channels.

This role blends analytical rigour with commercial impact, within The Blend hybrid model, with two days per week in the

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