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Fiber Network Service Desk Analyst - Proactive Support
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-26
Listing for:
Manila Recruitment
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Manila Recruitment in London is seeking a Service Desk Analyst to support customers with circuit troubles and manage tickets end-to-end. You will monitor service status, escalate issues, and provide timely updates to clients while collaborating with global teams.
The role requires 2–3 years of service desk experience, a basic understanding of networking, and strong English communication. A good fit will proactively address trends and maintain high customer service levels.
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