Senior Analyst, Subscriber

Senior Subscriber Growth Analyst

London (Hybrid, 4 days in office) | Up to £70,000

This is an exciting opportunity to join a highly recognised international consumer subscription business at a time of continued investment and growth. Working within a specialist analytics function, you will use data to shape acquisition, retention and customer value strategies across multiple markets, partnering with senior stakeholders to drive commercial decision-making.

They are a global consumer-focused organisation with a large-scale digital subscription offering and a strong presence across international markets. Data and analytics play a central role in business performance, with significant investment being made in analytics capabilities, technology, and AI-driven innovation.

The business operates a collaborative analytics environment, bringing together customer, marketing, content, and commercial analytics teams to support strategic growth initiatives. This role sits within a high-profile team delivering insight across the EMEA region.

As a Senior Subscriber Growth Analyst, you will help the business understand customer behaviour and identify opportunities to improve subscriber acquisition, retention, engagement, and lifetime value.

Key responsibilities include:

• Delivering in-depth customer and subscriber growth analysis across acquisition, retention, churn, engagement, and lifetime value metrics
• Providing commercially focused recommendations to support growth strategies across multiple markets
• Partnering with senior stakeholders to influence decision-making through data-driven insight
• Presenting analytical findings and business recommendations to both technical and non-technical audiences
• Building and maintaining dashboards, reporting solutions, and data visualisations
• Designing robust analytical approaches and measurement frameworks to evaluate business performance
• Identifying opportunities to improve processes, reporting, and analytics workflows
• Contributing to a developing AI-focused analytics culture through innovative ways of working

• Advanced SQL skills with experience writing and optimising complex queries
• Strong customer analytics experience covering acquisition, growth, retention, churn, engagement, or lifetime value
• Experience building dashboards and visualisations using tools such as Tableau, Power BI, Looker, or similar
• Strong commercial mindset with the ability to translate analysis into business recommendations
• Excellent stakeholder management and communication skills
• Confidence presenting insights and influencing senior stakeholders
• Experience working independently in a fast-paced analytical environment

• Python, R, or another analytical programming language
• Statistical analysis, experimentation, or modelling techniques
• Experience with in subscription, recurring revenue, digital consumer, or membership-based businesses
• Experience leveraging AI tools to improve analytical workflows and efficiency

• Salary up to £70,000
• Hybrid working model with 4 days per week in the London office
• 25 days annual leave
• Private medical insurance
• Dental cover
• Enhanced family-friendly policies
• Access to employee wellbeing and inclusion initiatives
• Exposure to senior leadership and high-impact strategic projects
• Clear opportunities to develop both technical and commercial analytics expertise within a growing team