Salesforce Commerce Cloud

Role: Salesforce Commerce Cloud (SFCC) Consultant

Contract Type: Contract / Freelance

Location: London (Hybrid) / Remote

Duration: Initial 3–6 Months (Extension Possible)

Start Date: Immediate

About the Role

Absolute Labs is looking for an experienced Salesforce Commerce Cloud Consultant to support ongoing and upcoming digital commerce transformation initiatives.

This is a client-facing contract role requiring strong expertise in Salesforce Commerce Cloud (B2C Commerce), eCommerce architecture, and omnichannel retail solutions. The consultant will work closely with business stakeholders, architects, developers, and delivery teams to design and implement scalable commerce solutions.

Key Responsibilities

Discovery & Solution Design

• Lead workshops and discovery sessions with business stakeholders.
• Gather and document business, functional, and technical requirements.
• Define scalable Salesforce Commerce Cloud solutions aligned with business objectives.
• Support solution architecture and technical design activities.

Implementation & Delivery

• Deliver Salesforce Commerce Cloud implementation and enhancement projects.
• Configure and support SFCC functionality across the customer journey.
• Work closely with developers to ensure successful solution delivery.
• Support integrations with external platforms and enterprise systems.

Commerce & Retail Expertise

• Design and optimise eCommerce experiences including:
• Product Discovery
• Checkout & Payments
• Promotions & Pricing
• Customer Accounts
• Order Management
• Loyalty & Personalisation

Stakeholder Management

• Act as a trusted advisor to clients and project teams.
• Facilitate workshops and solution reviews.
• Communicate project progress, risks, and recommendations to stakeholders.

Testing & Go-Live

• Support SIT, UAT, and production deployment activities.
• Assist with issue resolution, defect management, and post-launch support.

Required Skills & Experience

• Strong experience implementing Salesforce Commerce Cloud (B2C Commerce).
• Experience working with retail, fashion, luxury, FMCG, or consumer brands.
• Strong understanding of:
• SFRA
• OCAPI / SCAPI
• Storefront architecture
• Promotions & Campaigns
• Experience integrating SFCC with:
• OMS
• CRM
• ERP
• Payment Gateways
• PIM Platforms
• Loyalty Platforms
• Strong stakeholder management and workshop facilitation skills.
• Experience working within Agile delivery environments.