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CRM & Customer Insights Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: IAG Loyalty Retail Ltd
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    CRM System, Data Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

IAG Loyalty is seeking a Customer Analytics & CRM Specialist to shape the performance and growth of our B2C retail proposition. You will partner with Trading, Product, Engineering and Data teams to optimise journeys, personalise experiences and identify commercial opportunities.

Based in London, the role blends office presence with remote flexibility. You will own segmentation, lifecycle marketing and analytics across Email, SMS and push to drive impactful business outcomes.

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