Solutions Consultant AI

Your team

You will be part of our Solutions Consultants team, a team with diverse professional backgrounds who aim to know everything about Frontify and how customers can get the most out of it. We sit inside Customer Delivery and operate as one unified group across markets and segments – no silos, no empire-building. We love asking and receiving good questions, care about genuine customer outcomes and really get going when things become challenging.

We value creativity, autonomy, transparency, solidarity, and a can-do attitude. We’re a team that’s all about trying new things. Working cross-functionally, we bridge gaps between Technology, Business, and Services to create a panoramic view of the business.

You ll help define how Frontify brings AI to customers. As our AI Solutions Consultant, you ll be the trusted expert that Sales, Customer Success, and customers turn to when they want to understand what s possible with Frontify in the age of agentic workflows, Model Context Protocol (MCP), and AI-powered brand management.

Working at the intersection of technology, customer advisory, and product strategy, you ll translate emerging AI capabilities into practical solutions that create real business value. You ll help customers discover new ways of working while bringing valuable insights back into the business to influence our product roadmap, strengthen our go-to-market messaging, and build scalable AI best practices across the organization.

You ll begin your journey within our Solutions Consulting team, building deep product expertise across Frontify s platform before progressively specializing in AI consulting. Over time, you ll become one of Frontify s leading voices on AI, helping shape both how we talk about AI and what we build next.

• You ll advise customers on how AI can create meaningful business value with Frontify, translating technical concepts into practical, outcome-focused solutions.
• You ll partner with Sales and Customer Success throughout the customer lifecycle, providing specialist AI expertise during strategic customer engagements.
• You ll design solution approaches that combine Frontify s platform with modern AI technologies, including agentic workflows, MCP, APIs, and automation.
• You ll uncover customer challenges and identify opportunities where AI can improve workflows, collaboration, and brand operations.
• You ll collaborate closely with Product, Engineering, and Product Marketing to share customer feedback, surface emerging trends, and influence future product direction.
• You ll document repeatable AI use cases, customer success stories, and implementation patterns that enable the wider organization to scale.
• You ll develop enablement materials, training sessions, and best practices that help commercial teams confidently position Frontify s AI capabilities.
• You ll stay at the forefront of AI developments, evaluating new technologies and identifying opportunities to strengthen Frontify s AI strategy.
• You ll contribute to the ongoing evolution of our Solutions Consulting practice, helping establish AI consulting as a strategic capability across Frontify.

• You re able to work in a hybrid setup from our St. Gallen, London, or New York office, and enjoy spending one or two days each week collaborating in person.
• You have experience in Solutions Consulting, Solution Architecture, Technical Consulting, Customer Success, or a similar customer-facing SaaS role. Experience with AI consulting is a strong plus.
• You bring hands-on experience with modern AI technologies and understand concepts such as large language models (LLMs), agentic workflows, MCP, retrieval-augmented generation (RAG), APIs, and enterprise AI integrations.
• You know how to uncover the real business challenge behind a customer s request and guide conversations from early discovery through solution design.
• You combine technical credibility with commercial awareness, understanding how to qualify opportunities, communicate value, and support successful customer outcomes.
• You re naturally curious and learn new technologies quickly. Experience with Frontify is a plus, but your ability to develop…