Manager, Researcher Engagement

Job Title

Manager, Researcher Engagement - Fixed Term Contract

Location:

London

Closing date: 7th August 2026

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning.

We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit  and follow @Springer Nature.

The Communities and Engagement team manages a portfolio of researcher and author engagement channels, including online communities, blogs, seminars, and social media. The Manager, Researcher Engagement supports the delivery of Springer Nature's researcher engagement strategy, with a particular focus on digital research seminars, virtual events, and connected engagement experiences across Research Communities and related platforms. The role is responsible for the day-to-day coordination and delivery of events, contributing to engaging, well-executed experiences that meet researcher and author needs, support wider engagement goals, and help build long-lasting relationships with academic audiences.

Working closely with internal stakeholders, platform teams, Community Managers, and external partners, this role helps implement best practice, repeatable processes, and scalable delivery models for digital events and engagement activity. The role supports teams across Springer Nature to deliver events effectively at scale, while providing selective hands-on support for priority or complex initiatives.

Supporting the delivery of Researcher Engagement initiatives, particularly digital events.

• Strategic Mindset
• Project Management
• Data Analytics / Quantitative Skills
• Multimedia Savvy
• Customer-Focused
• Process Optimisation
• Writing Skills

Improving how users experience events and move between engagement platforms.

• Customer-Focused
• Collaboration
• Communicates Effectively
• Decision Quality
• Process Optimisation
• Drives Engagement

Understand and improve end-to-end user journeys across Research Communities, Research Seminars, and related channels.

Represent researcher and author needs in programme delivery and platform improvement.

Work with Product, Technology, Community, and platform teams to improve usability, discoverability, accessibility, scalability, and retention.

Support testing and rollout of new features that improve event delivery and cross-platform engagement.

Ensure platform compliance and elevate risks where appropriate.

Enabling effective delivery and growth through collaboration and alignment.

• Builds Networks
• Collaboration
• Communicates Effectively
• Strategic Mindset
• Data Analytics / Quantitative Skills

Build strong relationships with internal stakeholders, platform providers, and external partners.

Collaborate with Editorial, Publishing, Product, Technology, Marketing, and Engagement teams to align delivery with audience and business needs.

Identify timely research topics for promotion through Communities and Seminars activity.

Communicate performance insights, opportunities, and recommendations clearly.

Support shared best practice and continuous improvement across researcher engagement activity.