Service Desk Agent - Frontline IT Support & User Experience
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-07-30
Listing for:
Pertemps
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Thames Water is seeking a Service Desk Agent to be the first point of contact for IT incidents and service requests, delivering high-quality support to colleagues and contractors both remotely and on-site.
You will log and manage tickets using Service Now, provide 1st/2nd line support for hardware, software and access issues, and support Microsoft 365, Windows devices, and meeting room technology. Base location is London.
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