Senior Social Intelligence Analyst

Where: London & Surrounding Areas (Hybrid - one day in the office a week)

Type: Full time salaried role

Founded 24 years ago’ we’re a leading global full-service social media agency on a mission to protect and grow brands socially. In today’s cluttered world, communities are seeking authentic brand relationships, which is why we have devised our Brand Currency Methodology to enable brands to grow their earned media presence, whilst tracking the investment back to their brand growth and value.

Now, we're on the lookout for a Social Insights Analyst to join our award-winning Intelligence Team.

We are looking for a social intelligence expert to join our award-winning Intelligence Team. As a team we’re here to create industry-first work and we’re looking for someone with that same hunger and excitement to do things a bit differently.

You’ll join us as a Social Insights Analyst
, depending on your level of experience - reporting into one of our Social Intelligence Managers. This role will be a key part of our team, working on a selection of global and national brands.

You will be known for great storytelling and insight generation. You will have fantastic communication and time management skills, and be able to work confidently within an agency structure in order to bring the best work to your clients.

• Your clients: You will contribute to the reporting programmes of clients, being responsible for your work on their strategic monthly and quarterly reporting. You’ll immerse yourself in these clients, knowing their business objectives and reporting against them.

• Projects & Innovation: Some experience in working across insights project types, from standard social listening projects through to trends and audience work streams.

• Proactive client development: Support the Client Services Team in growing clients by acting as an expert point of contact.

• Culture & Tech savvy
  :
  Understand what’s happening in the zeitgeist (whether you get your news from Tik Tok or the web). While also staying up to date with platform and social listening vendor changes

• Deliver analysis on insights projects, working with the Insights Manager or research design and delivery.

• Deliver your projects on time and to a high standard, working in collaboration with more senior members of the team.

• Contribute to proposals and scopes in collaboration with more senior members of the Intelligence Team and Client Services Teams.

• Develop your skills as a researcher, learning new techniques and technologies. To include survey data, web analytics and desk research.

• Contribute to a culture of learning and development within the team.

• Build relationships with key stakeholders both within and outside of the Insights Team.

• Promote the team internally and externally, contributing to PR activity.

• Strong technical experience in social listening tools such as Talkwalker, Hootsuite or Sprinklr. Experience with Global Web Index or similar is a bonus.

• Fantastic attention to detail, organisational and time management skills.

• Honed storytelling skills and experience in presenting your work

• A curious, proactive approach with a can-do attitude

• A team oriented professional, with the ability to work independently and self-motivated

• Competent in using Microsoft/Google Suite, with a focus on PowerPoint and excel.

• 1-2 years experience working in a social insights role

• We don’t mind where you come from. Your experience could be from brand-side, agency or publisher; working in PR, creative, social or elsewhere.

• Experience working for multi-market clients

• Bonus:
  Experience of working on automotive, financial services, retail or travel

Please note these benefits are for UK based employees only

• Remote/Flexible working (occasional travel when required)
• 33 days of holiday (including the bank holidays)
• Birthday off
• Annual Occasion Day off for an important event (eg moving house, getting married)
• 1 Volunteer day off
• Flexible Fridays (Working half day)
• 3 Well Being Days
• Eye care
  :
  Contributions towards eye tests and glasses
• Enhanced sick pay
  : 4 weeks full pay, 4 weeks half pay
• Enhanced family friendly policies
• Employee…