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CX Researcher: End-to-End Customer Journeys

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: twentysix
Full Time position
Listed on 2026-08-06
Job specializations:
  • IT/Tech
    UI/UX Design, Digital Marketing
Salary/Wage Range or Industry Benchmark: 42000 - 64000 GBP Yearly GBP 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

VML Enterprise Solutions is seeking an experienced CX Researcher to join a dedicated customer journey team supporting automotive clients. The role focuses on understanding end-to-end journeys, from discovery to loyalty, across digital and physical touchpoints.

You will collaborate with CX strategists, UX designers, analysts, and product teams to translate insights into actionable design improvements and measurable outcomes within a hybrid London-based environment.

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