Director - Platform Infrastructure

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The Platform Infrastructure Leader defines and executes the strategy, governance and operating model for EY’s global platform infrastructure services. The role is accountable for secure, resilient, scalable and cost-effective infrastructure that enables business growth, operational excellence, regulatory compliance and technology transformation.

The role covers on-premises and hybrid infrastructure across global data centres, in-country data rooms, compute, storage, backup, network, security-enabled infrastructure services and vendor-delivered managed services, working closely with technology, cybersecurity, finance, procurement, business stakeholders and strategic vendors.

• Own the 3–5-year infrastructure strategy and roadmap across global data centres, in-country data rooms and vendor-managed services.
• Shape the future-state operating model for infrastructure engineering, operations, governance, service delivery and support.
• Lead modernization across automation, platform engineering, cloud enablement, resilience and operational optimization.
• Ensure infrastructure capabilities support business growth, cybersecurity resilience, compliance and measurable business value.
• Provide executive-level insight on investments, risks, service performance, vendor outcomes, transformation progress and financial performance.

• Oversee enterprise infrastructure platforms, including compute, storage, backup, network, data centre and related services.
• Ensure availability, resilience, capacity, disaster recovery, incident/problem management, monitoring and operational excellence.
• Track KPIs, SLAs, reliability, performance, service quality and continuous improvement outcomes.
• Drive automation, performance improvement, cost optimization and service simplification.

• Lead platform engineering practices that enable secure, scalable, automated and self-service infrastructure capabilities.
• Promote Infrastructure-as-Code, Dev Ops, Dev Sec Ops , CI/CD, configuration management and automation-led operating models.
• Partner with architecture, security, application and product teams to deliver integrated technology solutions.
• Ensure infrastructure design supports scalability, innovation, resilience and future business requirements.

• Manage strategic relationships with infrastructure vendors, technology partners, managed service providers and outsourcing organizations.
• Partner with Supply Chain Services on vendor selection, contracting, commercial governance and performance management.
• Hold vendors accountable for SLAs, quality, risk, compliance, service improvement and value delivery.
• Lead vendor reviews, escalation management, budget oversight and roadmap alignment.

• Manage budgets, forecasts, investment plans and financial reporting with support from the Business Management Office.
• Drive cost optimization while maintaining service quality, resilience and business value.
• Support investment prioritization, business cases, sourcing strategies and vendor commercial decisions.
• Ensure effective use of internal teams, contractors, vendors and managed service resources.

• Ensure infrastructure services meet security, risk, regulatory, compliance and enterprise governance requirements.
• Partner with cybersecurity teams to strengthen platform security, resilience, identity controls, vulnerability management and Zero Trust alignment.
• Lead disaster recovery, business continuity, operational risk, control remediation and compliance readiness activities.

• Build trusted relationships with senior business, technology, finance, risk, procurement and vendor stakeholders.
• Translate business needs into infrastructure strategies, investment priorities and measurable outcomes.
• Provide executive reporting on performance,…