Senior Salesforce Administrator

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people.

Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at

JOB DESCRIPTION:

We are seeking an experienced Senior Salesforce Administrator to lead the optimization and strategic enhancement of our Salesforce CRM platform. You will play a critical role in designing integrations, automating workflows, and enabling data-driven decision-making across sales, marketing, and operations teams. This position requires both technical expertise and strong stakeholder management skills to drive platform adoption and business impact.

Your responsibilities

Salesforce Administration & Integration Lead the setup, administration, and ongoing optimization of the Salesforce CRM platform

Develop and implement end-to-end system integrations between Salesforce and third-party applications

Collaborate with IT and operations teams to maintain seamless data flow and system connectivity

Build and maintain custom objects, validation rules, workflows, Flows, and approval processes

Ensure platform stability, security, and alignment with business requirements

Manage system configuration changes and maintain documentation standards

Workflow & Automation Design and optimize workflow automations and approval processes to support sales and marketing efficiency

Manage assignment rules, email alerts, and process automation to streamline business operations

Leverage automation tools including Flows, Process Builder, and Assignment Rules to reduce manual effort

Continuously evaluate system performance and recommend improvements to enhance productivity

Identify opportunities for automation and implement solutions that drive operational excellence

Reporting & Analytics Build and maintain custom dashboards and reports to track key business metrics (pipeline, conversion, engagement, etc.)Transition static reporting (Excel-based) into dynamic Salesforce dashboards

Partner with stakeholders across teams to ensure data-driven decision-making

Create executive-level reporting and insights for leadership visibility

Implement analytics best practices and ensure data accuracy across reports

User Management & Training Manage user access, roles, and permission sets in alignment with data security policies

Deliver training sessions and create user guides to enhance adoption and promote best practices

Provide ongoing user support and troubleshooting for platform-related issues

Champion Salesforce best practices and drive continuous improvement in user engagement

Act as the primary point of contact for Salesforce-related questions and requests

Data Management & Governance Oversee data import/export, deduplication, and data quality initiatives

Implement and maintain data governance frameworks to ensure data integrity

Establish data standards and policies across the Salesforce environment

Monitor data quality metrics and implement corrective actions as needed

Your profile

Required Qualifications 6+ years of Salesforce administration experience, including system integration and automation workflows

Hands-on experience with Salesforce Sales Cloud and familiarity with Marketing Cloud Strong understanding of Salesforce Objects (Leads, Accounts, Opportunities, Campaigns, Cases, etc.)Skilled in data import/export, deduplication, and data governance frameworks

Extensive experience with automation tools including Flows, Process Builder, and Assignment Rules Proven ability to build custom objects, validation rules, workflows, and approval processes

Experience developing and maintaining system integrations with third-party applications

Strong reporting and dashboard creation skills with focus on business metrics

Excellent communication and stakeholder management skills

Strong documentation skills and attention to detail

Ability to balance strategic system design with day-to-day operational management

Problem-solving mindset with ability to work independently and collaboratively

Preferred Qualifications Salesforce Certified Administrator (required or strongly preferred)
Salesforce Certified Advanced Administrator Familiarity with SQL and API-based integrations

Experience with middleware/integration platforms (Mule Soft, Zapier, etc.)Knowledge of Agile/Scrum methodologies

Experience with Salesforce CPQ, Service Cloud Understanding of GDPR, data privacy, and security compliance

WHAT WE OFFER:

We are committed to supporting your…