ETRM Operations Lead (Endur) - Senior Manager - Energy & Commodities

Experteer Overview In this role, you lead Endur operations for energy trading clients, guiding a support team and shaping the operating model to improve performance. You act as a trusted advisor to business and technology stakeholders, driving issue resolution and value from ETRM investments. You partner with cross-functional teams to optimize day-to-day Endur workflows and enable data-driven, modern trading operations. This is a chance to influence transformation in a global energy trading landscape and contribute hands‑on delivery.

Pay / Benefits

• Lead and manage the Endur support team, including mentoring and performance management Ensure timely resolution of production incidents, service requests, and system problems Collaborate with Front, Middle, and Back Office teams for daily Endur support Coordinate with the global support team to manage client expectations Provide reporting and analytics on system performance and incidents Apply deep Endur expertise across production environments Identify operational bottlenecks and improvement opportunities in Endur operations Facilitate workshops and stakeholder discussions to assess operating models Tasks 10+ years of hands‑on Endur experience in Energy Trading & Commodities Deep understanding of Endur workflows and production environments Experience with Endur configuration: deal modelling, C-motion, reference data, risk valuation, invoicing, settlements, reporting Experience supporting or optimising Endur platforms in complex trading contexts Strong knowledge of front‑to‑back office processes across asset classes, especially crude oil and refined products Client‑facing consulting experience and ability to drive transformation initiatives Proven ability to manage production support teams and deliver strong client/service outcomes Excellent communication, stakeholder management, and workshop facilitation skills Key requirements inclusive workplace and collaboration ongoing learning and development opportunities competitive compensation and benefits package flexibility to support work‑life balance comprehensive health benefits for you and family generous paid leave and holidays trading environments Identify operational bottlenecks and improvement opportunities in Endur operations Facilitate workshops and stakeholder discussions to assess operating models Tasks 10+ years of hands‑on Endur experience in Energy Trading & Commodities Deep understanding of Endur workflows and production environments Experience with Endur configuration: deal modelling, C-motion, reference data, risk valuation, invoicing, settlements, reporting Experience supporting or optimising Endur platforms in complex trading contexts Strong knowledge of front‑to‑back office processes across asset classes, especially crude oil and refined products Client‑facing consulting experience and ability to drive transformation initiatives Proven ability to manage production support teams and deliver strong client/service outcomes Excellent communication, stakeholder management, and workshop facilitation skills Key requirements inclusive workplace and collaboration ongoing learning and development opportunities competitive compensation and benefits package flexibility to support work‑life balance comprehensive health benefits for you and family generous paid leave and holidays