Senior Manager of Enterprise Applications

Description Hybrid (2/3 days in our Southbank office)
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to more than 100 million citizens.

Our aspiration is to be a Gov Tech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you'll love this role of Senior Manager of Enterprise Applications We are looking for an experienced Senior Manager of Enterprise Applications to lead one of the most significant business transformation programmes within Civica.

This is a rare opportunity to join at the beginning of a global Net Suite transformation, taking ownership of the platform as it is implemented across the business. Working closely with Net Suite implementation partners, business stakeholders, finance teams, and technology functions, you will ensure the solution is configured effectively, delivers business value, and supports Civica's future growth.

You'll have the opportunity to build and lead your own team, shape processes from the ground up, and become the strategic owner of a business-critical enterprise application that will underpin our global operations for years to come.

Key Responsibilities Act as the Product Owner and strategic lead for Civica's Net Suite platform

Partner with implementation providers to ensure successful configuration and delivery of the solution

Lead the ongoing development, governance, and optimisation of Net Suite across the organisation

Translate business requirements into technical solutions and vice versa

Build strong relationships with stakeholders across Finance, Technology, and operational functions

Lead enterprise application projects through the full software development lifecycle

Drive Agile delivery practices, including sprint planning, prioritisation, and stakeholder engagement

Establish and lead a high-performing Enterprise Applications team Manage platform enhancements, releases, integrations, and continuous improvement initiatives

Support the global rollout and adoption of Net Suite across multiple business areas

Requirements

Proven experience leading or playing a key role in a Net Suite implementation programme

Minimum 3 years' hands-on Net Suite experience

Experience owning or managing enterprise applications in a complex organisation

Strong understanding of Agile methodologies, sprint-based delivery, and software development life cycles

Ability to engage, influence, and communicate effectively with stakeholders at all levels

Experience translating technical concepts into clear business outcomes

Strong project delivery and programme leadership capabilities

Excellent presentation, facilitation, and requirements gathering skills

Understanding of finance processes and how enterprise systems support business operations

Experience building relationships across technical and non-technical teams

Nice to have Knowledge of HRIS applications

Experience of large-scale ERP transformation programmes, including integrations

Experience managing enterprise platforms within a global organisation

People leadership experience, including building and developing teams

What makes this opportunity unique?

Be part of a major global business transformation programme

Join at the beginning of Civica's Net Suite journey and influence its long-term strategy

Build your own team and establish ways of working from the ground upWork with senior stakeholders across multiple business functions

Own a business-critical platform with visibility across the organisation

Help shape the future enterprise application landscape at Civica We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why…