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Investigations Champion – Fintech Support (Hybrid
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-18
Listing for:
Cleo
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
FinTech
Job Description & How to Apply Below
Location: Greater London
Cleo is seeking an Investigations Customer Champion to handle escalated, complex cases requiring deep product knowledge and careful decision-making. You’ll resolve challenging issues frontline agents can’t close, support peers, and help shape our product, processes, and customer experience.
This hands-on role offers influence over how we operate, with shifts to match US/UK hours in a hybrid setup, and opportunities to grow within a fast‑growing fintech team.
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