Infrastructure Analyst

You'll join a collaborative IT team and play a key role in maintaining and improving critical infrastructure while supporting major transformation initiatives, office relocations, and future cloud and virtualisation strategies.

Key responsibilities include:

• Managing and maintaining LAN/WAN infrastructure, Cisco networking, Meraki wireless environments, and core network services.
• Supporting and administering VMware vSphere environments and enterprise server hardware.
• Taking ownership of infrastructure patching and ensuring systems remain secure and compliant.
• Monitoring infrastructure performance using enterprise monitoring tools and proactively resolving issues.
• Managing storage, backups, and data protection solutions.
• Supporting infrastructure migration, modernisation, and decommissioning projects.
• Acting as a 3rd line escalation point for complex server, network, and hardware issues.
• Working with vendors and third-party partners to resolve infrastructure-related incidents.
• Supporting cybersecurity initiatives, compliance requirements, and remediation activities.
• Maintaining accurate technical documentation and operational procedures.

Desirable

• Previous experience in an Infrastructure Analyst, Infrastructure Engineer, or 3rd Line Support role.
• Strong Cisco networking knowledge, including switching, VLANs, routin...