Tradefloor Support Analyst

Job Type:Perm

Location: This role will be based in our London office or Birmingham office, with time spent travelling between our offices in Edinburgh & Telford.

Flexible working:All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here.

Salary and benefits: Up to £60,000 plus discretionary bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more

Closing Date: 28th August

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years,we’vebeen helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated,uncertain and unpredictable. People move through different careers, face unexpectedmomentsand navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection,accountabilityandhigh standards.

We make room for what matters - so you can bring your best, every day.

We are seeking an experienced Senior Trade Floor Support SME to join our Asset Management Technology Solutions team. The ideal candidate will have a strong background in supporting electronic trading platforms, preferably on the buy-side, though sell-side experience will also be considered. This role is primarily focused on application support for platforms including Black Rock Aladdin, Beacon, Bloomberg, Tradeweb, DTCC, Morningstar, and LSEG Workspace.

Scripting skills are highly desirable, and experience with development languages such as Python, Java, or Power Shell is a bonus but not essential.

• Provide technical support for financial applications including Black Rock Aladdin, Bloomberg, Tradeweb, Beacon, DTCC, Morningstar, LSEG Workspace, Lipper, File Transfer systems, and Microsoft Excel.
• Troubleshoot and resolve issues related to financial applications in a timely and efficient manner.
• Monitor system performance and proactively address potential issues to minimise downtime.

• Basic scripting experience (e.g., SQL, Python, Power Shell) is desirable to support automation and troubleshooting. Full development capability is not required, but familiarity with these tools is a plus.
• Leverage hands-on experience with Snowflake for cloud-based data warehousing, enabling scalable and efficient analytics solutions.
• Apply strong quantitative analysis skills to support data-driven decision-making and improve operational efficiency.
• Demonstrate working knowledge of AWS Cloud Infrastructure, contributing to cloud-based deployments, monitoring, and optimization of services.

• Manage application access and user permissions across platforms.
• Collaborate with end-users to understand business needs and deliver tailored technical solutions.
• Conduct training sessions to improve user proficiency with financial tools and platforms.
• Maintain comprehensive documentation and a knowledge base for troubleshooting and training purposes.

• Stay current with industry trends, emerging technologies, and best practices in financial technology to continuously improve support capabilities and system performance.

• Experience with in Financial Services and Asset Management
• Knowledge and experience of trading floor applications
• An experienced technology analyst with a track record of on time delivery and quality.
• A career history that includes leading a technical area; a track record of delivering responsive, high quality and customer focussed services.
• Knowledge of Agile methodologies
• Solid understanding of financial markets and end-to-end trading processes.
• Proven experience supporting a major buy-side…