More jobs:
ITSM & ServiceNow Analyst - Data, Dashboards & Automation
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-22
Listing for:
Hong Kong Exchanges and Clearing Limited (HKEX)
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Business Analyst, IT Specialist
Job Description & How to Apply Below
HKEX in London is seeking an Operational Resilience SM Support specialist to provide ITSM tooling support and help drive continuous service improvement. You will administer Service Now, maintain workflows and support incidents, changes, problems, requests, and CMDB modules, while coordinating with stakeholders to capture tooling enhancement requirements.
The role also covers Pager Duty administration, data reporting, and dashboard development in Power BI, with a focus on data quality and
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