Senior IT Service Delivery Lead — Hybrid; EU
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-25
Listing for:
JAC Recruitment
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
IT Support, IT Project Manager, IT Business Analyst, IT Specialist
Job Description & How to Apply Below
Location: Greater London
Retail Company in London (hybrid) or Amsterdam is seeking an IT Service Delivery Manager to lead regional service desk operations, incident management, and continual improvement.
The role emphasizes ITIL practices, Service Now workflows, vendor/SIAM governance, and end-user computing across EU stores.
You will own device lifecycle, M365 support, store-facing resilience, and reporting dashboards, with a 1-year fixed term contract and 10% bonus on top of £55k-£70k.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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