Senior Legal Technologist - BATS

The Senior Legal Technologist plays a pivotal role in how the firm adopts, embeds and realises value from Legal Technology. In addition to delivering complex projects, the role acts as a trusted advisor to practice groups, identifying opportunities, diagnosing workflow challenges, and ensuring stakeholders feel supported, informed and confident in their use of legal technology tools. This position requires proactive communication, exceptional reliability, commercial thinking and the ability to work collaboratively across departments.

The role sits within the Legal Technology team in the Information Technology (IT) department and reports to the Head of Legal Technology alongside three other Senior Legal Technologists, each aligned to one of the Firm’s divisions. This role supports the Business Advisory and Transactional Services division (BATS) and works closely with Legal Project Management, Knowledge, Business Development and other business teams to support the division’s strategic goals.

• Manage and deliver Legal Technology projects in response to business needs, meeting agreed time frames and budgets.
• Act as first‑line or escalation support for technology queries, with a particular focus on advisory and transactional matter types and related practice groups in BATS.
• Promote, grow and support usage of Legal Technology tools across the firm, providing structured onboarding, coaching and tailored training.
• Develop clear processes for the introduction, adoption and embedding of Legal Technology.
• Act as subject matter expert for the Legal Technology stack, demonstrating an understanding of its application to the Division’s matter types and day‑to‑day work.
• Ensure value from existing software while monitoring the market for new opportunities with particular focus on drafting assistance and collaboration tools including (but not limited to) Definely and Legatics.
• Proactively work with stakeholders to identify opportunities for the use of technology and other business improvements.
• Work collaboratively with IT, Legal Project Management and Process Improvement to deliver practical, scalable solutions.

• Build a strong reputation as a proactive, reliable point of contact; ensure stakeholders trust that actions and follow‑ups are handled without prompting.
• Set priorities with senior stakeholders in line with the Firm’s and relevant Division’s requirements and strategies.
• Support partners and fee earners articulating the firm’s legal tech capabilities and delivering client‑facing technology demonstrations.
• Actively listen, record and track actions from meetings, support interactions and vendor discussions, ensuring nothing is missed.
• Provide regular updates to users, project teams and practice leaders, managing expectations with clarity and diplomacy.
• Follow up with fee‑earners and business services to ensure consistent engagement with tools and workflows.

• Adopt a commercially minded approach — analyse usage, identify opportunities for efficiency or client value, and articulate benefits clearly.
• Support fee‑earners with business development, pitches, demonstrations and client‑facing materials.
• Build and maintain case studies evidencing workflow improvements, time savings and ROI.
• Produce and interpret usage data to inform decisions and contribute to technology investment discussions.

• In addition to specific drafting assistance and collaboration tools listed above, demonstrate hands‑on expertise across the firm’s Legal Technology ecosystem, including (but not limited to) HighQ, Docusign, Miro, Document Drafter, Harvey AI (or equivalent tools), process‑mapping tools, and structured data/automation platforms.
• Keep abreast of emerging tools and vendor roadmaps, communicating insight to the wider team.
• Ability to confidently understand and advise on which tool should be used for which task/matter.

• Support the Head of Legal Technology with task prioritisation, diary planning for critical technology meetings, vendor relationships and strategic initiatives.
• Take…