Senior Server Engineer

Location: Fenchurch Street, London

Hours: Monday to Friday, 9:00am–5:30pm

Working Pattern: Hybrid (50/50)

Reports to: Technical Services Manager

Department: Information Technology – IT Infrastructure

Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions.

We offer niche specialty lines, as an SME bank, targeting under‑served segments. Our dedicated Wholesale Finance, Bridging Finance, Development Finance and Specialist Mortgages teams ensure that businesses receive the outstanding service, lasting relationships, integrity, and expertise they need to prosper.

We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. Our vision is to be the go‑to bank in our chosen markets; to deliver positive customer outcomes, rewarding careers and great shareholder value through a high‑performing culture grounded in excellence and integrity.

Discover more about working at HTB here - Life at HTB | Careers & Inside Hampshire Trust Bank (HTB)

We’re looking for an experienced Senior Server Engineer to join our IT Infrastructure team at Hampshire Trust Bank.

This is a senior technical role responsible for the delivery, stability, security and continuous improvement of our core server infrastructure across on‑premises and cloud environments. You’ll act as an escalation point for complex technical issues, provide expert support across critical platforms, and help shape the future direction of our infrastructure estate.

Working closely with Infrastructure, Security, Transformation and Technology teams, you'll combine hands‑on engineering expertise with architectural thinking to deliver secure, resilient and scalable solutions that support the bank’s ongoing growth.

• Design, build, manage and support physical and virtual server infrastructure across on‑premises and cloud environments
• Administer Windows Server and Linux (Ubuntu) platforms, ensuring performance, availability and security
• Manage core infrastructure services including Active Directory, DNS, DHCP, Group Policy and identity integrations
• Support and maintain VMware virtualisation platforms and associated tooling
• Manage server lifecycle activities including patching, upgrades and platform refreshes

• Provide senior-level support for critical business applications
• Support Microsoft SQL Server environments across production, UAT and development
• Build, configure and maintain SQL Server hosts and instances
• Develop and execute SQL queries to support investigations, reporting and operational activities
• Diagnose and troubleshoot complex issues through root cause analysis and performance monitoring

• Ensure high availability and resilience across server and storage platforms
• Support disaster recovery planning, testing and recovery activities
• Manage enterprise backup and recovery solutions
• Proactively identify and remove single points of failure
• Forecast capacity requirements and platform growth

• Maintain secure server configurations aligned to security standards and policies
• Support vulnerability management and remediation activities
• Drive an automation‑first approach through scripting and configuration management
• Contribute to infrastructure modernisation and standardisation initiatives
• Work closely with Information Security teams to manage risk and ensure compliance

• Maintain accurate technical documentation, configuration records and support guides
• Create operational runbooks and knowledge articles
• Mentor colleagues and share technical knowledge across teams
• Support vendors and stakeholders to deliver exceptional service outcomes
• Drive continuous improvement and reduce recurring incidents through effective root cause analysis

• Server, Network and Desktop teams
• Information Security team
• Business Transformation teams
• Third‑party technology partners and vendors
• Stakeholders…