Microsoft Technician

We are looking for a proactive and technically minded Microsoft Technician to join our growing business based at our Head Office in Rainham, Essex.

This is a hands-on role responsible for maintaining and supporting our Microsoft environment, ensuring our IT infrastructure remains secure, reliable and up to date. You'll work closely with our IT Specialist, while taking ownership of the day-to-day administration and ongoing development of our Microsoft platforms.

This is an excellent opportunity for someone looking to play a key role in improving our internal IT systems.

We are a well-established food distribution business supplying a wide range of frozen products to the food service and retail sectors across the UK. Operating from our head office in Rainham, Essex, we pride ourselves on delivering excellent service, investing in technology and building long-term relationships with our customers, suppliers and employees.

As our business continues to grow, we're looking for an IT professional who will play an important role in supporting our infrastructure and helping us embrace new Microsoft technologies.

• Administer and maintain Microsoft Windows Server environments.
• Manage Active Directory and Group Policy.
• Work alongside our external IT support provider on server infrastructure.
• Administer Microsoft 365 users, licences and services.
• Support Microsoft Office, Windows and Microsoft 365 technology updates.
• Research and evaluate new Microsoft 365 cloud services, integrations and future technologies.

• Maintain approximately 30 desktop PCs, 2 physical servers and 3 virtual servers.
• Perform Windows updates and scheduled system reboots.
• Deploy software updates, including Microsoft Office and Adobe Acrobat.
• Manage Avast Business Antivirus and the Avast Management Console.
• Carry out proactive system maintenance, including:
• System file integrity checks
• Performance monitoring
• General housekeeping to ensure maximum reliability

• Monitor and maintain company backup routines.
• Administer Acronis and Good Sync backup solutions.
• Verify successful backups and investigate any failures.

We're looking for someone with experience in some or all of the following:

• Microsoft Windows Server
• Active Directory
• Group Policy
• Microsoft 365 Administration
• Microsoft Exchange Online
• Microsoft Office
• Windows 10/11
• Intune / Mobile Device Management (desirable)
• Backup solutions such as Acronis or similar
• Antivirus administration

• Strong problem-solving skills
• Excellent attention to detail
• Organised and able to prioritise workload
• Able to work independently and as part of a team
• A proactive approach to identifying and resolving issues before they impact users

• Competitive salary of £25,000-£35,000
  , depending on experience.
• Monday to Friday working hours - no weekend shifts.
• Opportunity to take ownership of the company's Microsoft environment.
• Ongoing exposure to modern Microsoft cloud technologies.
• Supportive working environment with opportunities for professional development.

If you're passionate about Microsoft technologies and enjoy keeping IT systems running efficiently, we'd love to hear from you.