CRM Transformation Leader | ServiceNow & AI Enablement
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-29
Listing for:
Capgemini Invent
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
CRM Systems & Management, AI Business & Operations, Change Management
Job Description & How to Apply Below
Capgemini Invent is seeking a Managing Consultant to lead CRM transformation initiatives, helping clients redesign customer-facing and revenue-generating operating models using Service Now's capabilities and ecosystem integrations. You will act as a techno-functional SME across CRM capabilities, guiding customer service, field operations and commercial workflows. Located in a global practice, you will contribute to end-to-end transformation programmes, drive sales support, and collaborate with
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