Enterprise IT Technical Designer Lead

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, your part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Joining Vodafone IoT’s team means being part of a growing, purpose-driven organisation at the forefront of innovation. Our teams are made up of curious minds, problem-solvers, and forward-thinkers across the world who thrive in a collaborative, high-performing, inclusive environment.

• End-to-end solution and functional design governance across Enterprise IT platforms
• Architecture alignment, design quality assurance and reusable design patterns
• Design support for ERP, CRM, Workflow & Automation, CPQ and platform integrations
• Continuous improvement, simplification and technical debt reduction
• Mentoring designers, analysts and delivery teams on design best practices

• Define and maintain design principles, standards and reusable patterns
• Create and review solution designs, process flows, integration designs, impact assessments and transition documentation
• Translate business requirements into implementable designs in partnership with Product Owners, -- Demand Management and stakeholders
• Ensure alignment with Enterprise Architecture, security, data and non-functional requirements
• Support testing, release and operations teams to deliver solutions that are testable, supportable and ready for BAU
• Resolve design trade-offs across cost, quality, risk, customer impact and delivery timelines
• Review vendor design outputs and ensure compliance with Vodafone standards

• Own end-to-end design quality from demand shaping through operational handover
• Ensure solutions deliver business outcomes and support customer journeys
• Address performance, reliability, security, scalability and resilience requirements
• Promote software engineering, Dev Sec Ops  and design governance best practices
• Drive simplification, reuse and continuous improvement across platforms and integrations
• Enable Agile delivery through clear, prioritised and implementable designs

• Enterprise Architects, Solution Architects, Security and Domain Architects
• IoT Technology leadership, Vodafone Markets and senior IoT stakeholders
• Product Owners, Demand Management, Business and Operations teams
• Testing, Release Management, Deployment and Dev Ops teams
• Customer Support, IT Operations, vendors and delivery partners

• Improve customer experience, platform stability and speed of delivery
• Protect customer data through secure-by-design principles

• Strong understanding of Enterprise IT platforms, CRM, ERP, workflow automation, integrations and data flows
• Experience with Agile, Dev Sec Ops  and design governance practices
• Strong stakeholder management, communication and influencing skills
• Ability to translate complexity and ambiguity into clear design direction
• Experience with impact assessment, transition to support and supplier management

• Design Quality: secure, scalable, reusable and architecture-aligned solutions
• Delivery Enablement: reduced ambiguity and rework for delivery teams
• Stakeholder Management: alignment across business, architecture and delivery teams
• Continuous Improvement: reduced complexity and improved platform stability

• Define and own design vision, principles and standards for IoT Enterprise IT platforms
• Lead solution and functional design across CRM, ERP, Workflow & Automation, CPQ and integrations
• Govern and approve design artefacts
• Resolve design trade-offs across value, cost, quality, risk and timelines
• Drive simplification, reuse and platform evolution

• End-to-end thinker, able to translate business outcomes into pragmatic, scalable and supportable solution designs
• Strong design governance, documentation and quality assurance…