More jobs:
Customer Experience; CX) Consultant
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-29
Listing for:
Jackalope Digital LLC
Contract
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
IT Consultant -
Business
Job Description & How to Apply Below
Location: Greater London
Role: Customer Experience (CX) Consultant
- Contract role
Consulting Seniority: Consultant
- Senior Manager
Day rate: £400-£500 inside IR35
Project duration: 3 months with likely extension
Location: Hybrid in London
We've partnered with a digital and business transformation consultancy who are seeking an independent consultant to lead a CX-focused workstream on a major Adobe transformation programme for a large supermarket to helping deliver customer personalisation at scale.
Tasks- Lead a CX workstream, likely focused on audience strategy
- Facilitate workshops and shape solutions across complex business challenges
- Build and drive programme plans supporting Adobe implementation and personalisation
- An independent consultant
- Strong CX strategy experience;
Total experience (TX) experience also relevant - Confident facilitator with strong stakeholder management skills
- Proven experience leading consulting work streams and programme planning
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