Principal UX Designer

Position Summary

Bentley Systems istheinfrastructure engineering software company, advancing the world's infrastructure, sustaining both the global economy and the environment. Within Bentley, the Design organization shapes meaningful experiences, from brand to in-product interactions, with clarity, coherence, and craft.

The Bentley Infrastructure Cloud (BIC) team designs the experiences that bring Bentley's cloud platform to life, connecting infrastructure data, workflows and digital twins into a coherent, powerful product ecosystem. We work across complex, interconnected product surfaces where clarity and usability are hard-won, and where great UX directly determines whether users can unlock the value of their data at scale.

As Principal UX Designer in the BIC team,you'rea senior individual contributor who leads throughstandards,judgement and influence. You define what great UX looks like across BIC's product surfaces, hold that bar in every crit and every deliverable, and challenge us to do better whenit'snot being met, regardless ofwho'sin the room.

You make thisteam'sdesigners measurably better, not through management, but through the rigor of your feedback, the depth of your insight, and the way you model senior UX thinking in practice. You treat AI as a lens for rethinking what that practice looks like, and you bring the team with you. In a team built to shift how design is perceived at Bentley, you are the living proof of that case.

Define and own the UX quality standard across all team engagements, establishing what great looks like, reviewing work against it, and making sure every output reflects the level this team was built to deliver.

Be the senior UX authority on the work itself, making the smartest calls on user flows, interaction patterns, information architecture and experience quality, and holding that position under pressure from stakeholders, timelines and competing priorities.

Lead with evidence, grounding design decisions in deep user understanding, whether through direct research, data interpretation or synthesis of existing insight, and building that discipline into the team's rhythm.

Build design credibility in rooms where it doesn't yet exist, walking into resistant product and engineering teams and changing the dynamic through the quality of your thinking and the confidence of your presence.

Work upstream alongside strategic design leads, contributing to problem framing, vision work and organizational design challenges that sit well above the level of individual product delivery.

Influence product and business decisions by demonstrating how experience quality drives adoption, retention, efficiency, customer satisfaction and other strategic outcomes.

Model and advance AI-enabled UX practice, not just using tools, but actively exploring what AI changes about how this team researches, synthesizes, prototypes and validates, and bringing the rest of the team with you.

Develop the designers around you through direct, rigorous feedback, pairing and critique, you raise the standard of every person you work alongside, and you do it in a way that builds capability rather than dependency.

Build the evidence base, leading the team's case study and knowledge output so that every engagement produces proof of design's value, not just a deliverable.

Communicate regularly with managers, peers and colleagues via Microsoft Teams and in person.

This is a full-time, individual contributor role. As part of a global team, some flexibility in working hours may be required to accommodate collaboration across time zones.

Travel may be required infrequently to Bentley office locations.

10+ years in UX, interaction or product design with a portfolio that demonstrates sustained excellence across complex, multi-product environments and a clear point of view on what great UX looks like.

A track record of raising the design bar in organizations where design influence had to be earned, you've been in rooms where UX wasn't trusted and you changed that through craft, confidence and consistency.

Deep expertise in user-centred design methods, from research and discovery through to…