Sr. NetSuite Business Analyst

Overview

Internova Travel Group is one of the largest travel services companies in the world with a collection of leading brands delivering high-touch, personal travel expertise to leisure and corporate clients. Internova manages leisure, business and franchise firms through a portfolio of distinctive divisions. Internova represents more than 100,000 travel advisors in over 6,000 company-owned and affiliated locations predominantly in the United States, Canada and the United Kingdom, with a presence in more than 80 countries.

We are looking for a Net Suite Functional Specialist with an accounting background and in-depth Net Suite functional knowledge to join our Team. The ideal candidate is a system-savvy problem solver who thrives in a fast-paced environment. You have extensive knowledge of Net Suite and are a superb communicator who can translate business needs/requirements into actionable business solutions and be creative in how Net Suite's features and functionality can be best applied to evolving business needs.

You are an agile team player who enjoys working cross-functionally with different parts of the organization while having a solid foundational understanding of financial accounting and internal controls. Net Suite Business Systems Analyst is responsible for financial systems' performance, functionality, and reliability. Responsible for business analysis, process re-engineering, process improvement and implementation, upgrade and support, and configuring and implementing Net Suite Financial Systems.

• Collaborate and partner with internal stakeholders to ensure the design and functionality of the ERP is driving value and efficiency for the organization
• Review, Research, Diagnose, resolve issues, and provide application support as per the defined SLAs, ensure service level availability of the application's support, and provide on-call support as required for bug fix/enhancement activities to resolve system/application/data issues.
• Take a hands-on approach to troubleshooting complex process, functional, and application issues and manage these through to resolution
• Ongoing monitoring and delivery of support functions in ERP, including end-user requests for new saved searches, reports, KPIs, dashboards, User training, Form and field management
• Assist in financial system upgrades and enhancements, conversions, and supporting system interfaces
• Troubleshooting concerning all aspects of data integrity within Net Suite and also in systems that integrate with Net Suite.
• Work on Business process reengineering, System Requirements Gathering, Analysis, Solution Design & Development, Testing, and Implementation.
• Support and optimize the use of Net Suite's Order to Cash, Record to Report, and Procure to Pay Modules
• Implement Net Suite functionality and rollout Net Suite to additional Business units
• Communicate with end users regarding system issues and update on overall progress/status and maintain a trusted communication channel with the user population
• Work on planning, designing, configuring, and implementing new or improved functionality within Net Suite ERP, and application changes while collaborating and working cohesively with Development teams, Business Process Owners, and Infrastructure teams
• Drive simplification and standardization of business processes. Develop and be accountable for the key information and metrics relating to the business processes.
• Apply accounting and auditing principles and techniques to maintain data integrity, internal controls, and audit trails throughout all applications.
• Perform work related to special projects involving systems analysis, design, development, and implementation. Ability to lead and manage projects from inception to completion.
• Work with CMS (Commission Management System) a third-party cash application system that integrates with Net Suite pulling and pushing financial data. Also, work on reconciling the data between the Net Suite and CMS systems.
• Develop, review, and execute system test Scripts, and perform end-to-end testing of business processes.
• Develop user training guides/material/documentation and conduct training for end users on how to…