Senior Analyst - Planning, Allocation & Pricing Systems

Job Title:

Senior Analyst
- Planning, Allocation & Pricing Systems Scope:

Global (North America, EMEA, APAC, China)

London, UK (Hybrid)

We have an exciting opportunity at Capri Holdings for a Senior Analyst
- Planning, Allocation & Pricing Systems based in our London office
:

We are seeking an experienced Senior Systems Analyst to support and enhance Capri's global Planning, Allocation, and Pricing technology platforms.

This role combines responsibility for business-as-usual system support and continuous improvement with a key role in delivering a major global transformation supporting strategic Allocation system initiatives.

You will work closely with global business and IT teams, acting as a trusted partner to Planning, Allocation, and Pricing functions, and helping shape the future systems landscape as Capri continues to evolve its technology capabilities.

This role sits within a global team, reporting to the Manager, Planning & Allocation Systems (US-based), with close alignment to the Director, Planning & Allocation Systems (UK-based).

• Blue Yonder Advanced Allocation (AAL)
• Zebra Lifecycle Pricing (LCP)
• Act as the primary point of contact for system incidents, defects, and user queries
• Manage and prioritise tickets across internal teams and external vendors
• Ensure system stability, performance, and data integrity across global environments

• Own and manage a backlog of enhancements and improvements
• Work with stakeholders to gather and define business requirements
• Translate requirements into functional specifications
• Support testing (UAT), releases, and deployment of changes
• Identify opportunities to simplify processes, improve automation, and enhance user experience

• Support solution design, configuration, testing (SIT/UAT), and rollout
• Partner with business teams to define and validate future-state allocation processes
• Support data migration, integrations, and cutover activities
• Drive business readiness, training, and adoption of the new platform
• Ensure a smooth transition from legacy systems to the future solution

• Act as a trusted IT partner to global Planning, Allocation, and Pricing teams
• Understand regional requirements and ensure solutions work across markets
• Provide guidance on system capabilities and best practices
• Support training, documentation, and change adoption
• Support data flows between Planning, Allocation, Pricing, and downstream systems (e.g. ERP, BI)
• Troubleshoot data issues and work with integration teams to resolve defects
• Contribute to improvements in data quality, visibility, and reporting
• Support the adoption of advanced analytics and AI-driven capabilities, helping the business leverage new tools to improve forecasting, allocation decisions, pricing strategies, and operational efficiency

• Maintain system documentation, support procedures, and knowledge base materials
• Ensure all changes follow governance, release, and testing standards
• Support audit, compliance, and operational controls

• This role is expected to adapt and grow as Capri's systems landscape evolves, taking on additional responsibilities across new platforms, capabilities, and technologies as required
• The successful candidate will contribute to shaping future ways of working, including increased use of automation, data, and AI across Planning, Allocation, and Pricing domains

• Ensure stable global operations across Planning, Allocation, and Pricing platforms
• Support delivery of the Allocation platform implementation and rollout
• Drive global process and system improvements
• Support ongoing enhancements to Planning and Pricing platforms
• Contribute to adoption of data-driven and AI-enabled decision-making

• Global, highly collaborative environment across multiple time zones
• Balanced role across support and project delivery
• Close interaction with business, IT, and vendor partners
• Occasional international travel required to support workshops, implementations, and go-live activities

• Bachelor's degree (or equivalent experience) in Information Technology, Computer Science, Business Systems, Supply Chain, or a related field
• 5+ years' experience in retail systems, planning, allocation, or pricing technology environments
• Strong analytical and problem-solving skills
• Experience working with global stakeholders across regions
• Ability to translate business requirements into system solutions
• Experience working with third-party vendors and support teams
• Strong foundation in systems analysis, business process design, and data handling

• Hands-on experience with Blue Yonder or similar platforms
• Experience supporting large-scale system implementations or rollouts
• Experience with allocation systems or supply chain planning tools
• Understanding of merchandising, inventory, and…