IAM Engineering Director

Job Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits
• Pension
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

We are seeking an experienced Director of IAM Site Reliability Engineering (SRE) & Observability to lead the reliability, availability, operational architecture, monitoring strategy, and resiliency of the enterprise Identity and Access Management (IAM) ecosystem.

This leader will be responsible for ensuring the health, performance, scalability, recoverability, and operational readiness of critical IAM platforms including Privileged Access Management (PAM), Active Directory, Certificate Management Infrastructure (PKI), Secrets Management, Authentication Services, Cloud Identity Platforms, and related Identity Security services.

The role will establish enterprise-wide observability standards, develop service reliability architectures, define monitoring frameworks, and partner closely with Engineering teams to ensure IAM platforms are designed, instrumented, and operated for maximum availability and resilience.

The successful candidate will drive a proactive reliability culture focused on monitoring, telemetry, automation, service health, incident prevention, operational architecture, and continuous improvement.

• Lead the IAM Site Reliability Engineering (SRE) function across all IAM platforms and services.
• Own platform availability, service health, resiliency, observability, and operational readiness objectives.
• Establish reliability engineering practices and operational excellence standards across the IAM ecosystem.
• Partner with engineering teams throughout the software and platform lifecycle to embed reliability-by-design principles.

• Define and implement enterprise observability standards across all IAM platforms.
• Develop monitoring architecture standards covering:
  • Infrastructure Monitoring
  • Application Monitoring
  • User Experience Monitoring
  • Transaction Monitoring
  • Dependency Monitoring
  • Security Event Monitoring
  • Cloud Service Monitoring
• Establish standards for logging, metrics, tracing, dashboards, alerting, correlation, and telemetry collection.
• Drive implementation of centralized observability platforms leveraging tools such as Splunk, Dynatrace, Datadog, Grafana, Azure Monitor, App Insights, or equivalent solutions.
• Define platform-specific monitoring requirements and operational instrumentation standards for all IAM services.
• Ensure all IAM applications meet monitoring, alerting, and observability requirements prior to production deployment.

• Create operational architecture diagrams, service dependency maps, data flow diagrams, and platform resiliency models for IAM services.
• Work closely with IAM Engineering teams to review solution designs and identify availability, scalability, and resiliency risks.
• Establish architecture standards for:
  • High Availability (HA)
  • Disaster Recovery (DR)
  • Multi-site Resiliency
  • Failover Design
  • Capacity Planning
  • Fault Tolerance
  • Service Recovery
• Conduct reliability design reviews and production readiness assessments for IAM platforms and applications.

• Establish and govern Service Level Indicators (SLIs), Service Level…