Senior Delivery Manager

Xiatech is the pioneer of Xfuze, the world’s first AI-powered composable Integration, Data Management, Analytics and Orchestration Platform that innovatively connects systems, creates a single view of data and delivers actionable insights in one cloud-native, SaaS solution. Business, technology and data teams use Xfuze to shorten time-to-insights, accelerate digital transformation, and extend the value of their legacy technology investments.

We’re a culture-first organisation and put our people at the forefront of everything we do. We believe that a great working environment leads to a happy and productive team which is why we offer our staff the flexibility to work remotely or from our beautiful office in Fitzrovia, Central London.

We are looking for an enthusiastic and experienced Senior Delivery Manager who can join our growing team at Xiatech and help us on our delivery journey. The Senior Delivery Manager owns delivery of a major, multi-market client strategic initiative - currently a 52-market global template rollout - orchestrating the master rollout plan across squads, technical leadership, and the client relationship at a senior level.

The Senior Delivery Lead should be able to deliver in a ‘hybrid’ manner especially when engaging with new customers and run more fully Agile as the relationship develops into a tighter partnership over time. Internally the teams always run Agile and we are committed to constantly improve our Agile ways of working. We also recognise that we need to work with the customer against milestones and budgets and therefore be able to front load some elements of requirement gathering, design and maintain solid forecasts along the way.

This is a balance and the Senior Delivery lead will use their experience to take the best approach.

This is a fantastic opportunity for a driven individual looking for a role that will have a genuine impact from day one in a rapidly expanding organisation.

Delivery mindset

• To work in partnership with our Product Owners, with your teams and business stakeholders to deliver working software to our clients in a collaborative way in that meets the teams Definition of Done
• Create
  , own and maintain delivery plans
  , highlighting forecasts/estimates with both the client and internally. You’ll also be working closely with the Product Owner to plan those deliverables and help teams monitor performance to meet key milestones andensure your clients get the best possible outcomes
• Plan deliverables/releases and help teams monitor their own performance using a variety of metrics and visualisations (such as sprint and release burndowns) to support continuous improvements and delivery
• Drive delivery and be willing to dip into your toolkit to support getting the job done for your team/client. Think outside the box and be prepared to challenge and have difficult conversations when needed.
• Instil a delivery-centric mindset
  , driving teams to collaborate in an agile and efficient manner, striving to expedite project timelines without compromising quality.
• Lead and manage the delivery of complex solutions, products and services using hybrid/agile practices.

Proactive and collaborative

• Resolve conflicts and remove impediments that occur within your teams and the wider business as necessary to support continuous delivery and a positive working environment
• Proactively and practically obtain commitments from your teams and key stakeholders in alignment with the Product Owners. Many of your clients will have key time frames they are working towards, so it is important for you and your team to know if these are achievable.
• Work with Product Owners to ensure that teams have well defined items, including acceptance criteria and non functional requirements that meets the Definition of Ready. Also to create a healthy prioritised backlog and roadmap.
• Own and drive the delivery with your team, be there with them, hands on, to support a successful delivery

Methodology, metrics and team

• To lead and facilitate all agile events
  , planning and delivery management best practices. To include teaching those best practices to teams to support and drive delivery…