Director of Data Operations and Governance

Our Future Health is an ambitious collaboration between the public charity and private sectors designed to help people live healthier lives for longer through better prevention earlier detection and improved treatment of diseases. With over 2.7 million volunteers across the UK were now the worlds largest health research programme of our kind with a volunteer group that is more diverse than other similar health research programmes.

Data is at the heart of our mission. We bring together health records genetic and laboratory data questionnaires and other participant-generated data to create an incredibly rich resource for health research. We use this data to support discovery research recruitment into clinical trials and health insights for participants. As we grow both the volume and variety of data we manage will increase considerably.

We are looking for an experienced Director of Data Operations & Governance to lead how we operationally manage and govern data across Our Future Health.

This is a Senior Leadership role reporting to the Chief Data Officer with responsibility for the operational management and governance of data across Our Future Health. You will help ensure data moves efficiently and securely from source to user while maintaining the quality provenance and controls required of one of the worlds largest health research programmes.

This is fundamentally a data operations and delivery leadership role. You will develop the operating models standards and ways of working that allow us to onboard and release data efficiently improve its quality and ensure governance security and compliance are considered from the outset.

You will join an established Data Management capability initially managing a senior Data Management lead with five Data Managers within the wider team alongside additional budgeted roles expected to report directly to you. Youll have the opportunity to shape the future structure and capability of the function as we grow.

• Help define what good looks like at the forefront of health data. Few organisations are working with our combination of data volume variety sensitivity and potential research use. Youll help create the operational approach rather than simply inherit one.
• Work on complex data challenges at scale. Our data comes from the NHS laboratories technology partners and participants. Youll shape how that data moves from source through to being trusted and available for research.
• Shape a growing capability. Youll join an established team but the future operating model isnt fixed. Youll help determine how the function evolves as our data landscape becomes increasingly complex.
• Work collaboratively across the organisation. Youll bring together colleagues across Data Engineering Product Science Operations Legal Compliance and Security to establish practical standards clarify responsibilities and improve how we manage data.
• Bring experience from another sector. Healthcare experience isnt essential. Were interested in people from complex regulated and data-intensive environments who can bring useful experience of data operations at scale.

Data Operations & Delivery

• Lead the end-to-end operational management of data from supplier onboarding and acquisition through to clinic laboratory operations data release retention and withdrawal
• Create clear responsibilities milestones dependencies and escalation routes across complex data flows drawing on support from our delivery team
• Develop scaling strategies for onboarding and using data at increasing volumes and variety setting out the volume targets and working with the data engineering team on technical implementation
• Oversee the operational aspects of data releases including the cross-functional coordination required to make these successful
• Develop effective reporting across operational performance data volumes quality risks and issues
• Oversee reliable customer-focused managed data services including the airlock service that researchers use to move data and tooling into and out of our trusted research environment
• Help teams navigate and resolve complex operational issues so that data…