IT Operations & Systems Administrator

Job Title:

IT Operations & Systems Administrator

Line manager’s job:

CTO

Division

SG Group Corporate

Department:

Information Technology

Core hours:

9am - 6pm Monday - Friday

Compensation:

Competitive plus bonus of up to 5%

Based:

London office on Mondays & Thursdays, per hybrid working policy

Business travel:

No

Are you ready to be part of something bigger?

At SBC, we are not just shaping the future of Gaming and Entertainment — we’re redefining it.

From our humble beginnings in 2009 with informal meetups in London pubs, we’ve evolved into an events, media, tech and entertainment global powerhouse. We now unite the brightest minds from the casino, sports betting, marketing, and fintech industries and create transformative experiences that drive innovation.

SBC organises industry-defining events and gatherings in iconic destinations such as Lisbon, Florida, Rio de Janeiro, London, Toronto, Las Vegas, Barcelona, Malta, and Tbilisi. Our events attract a yearly delegation of 100,000 decision-makers and innovators who come together to drive their industries forward.

But SBC isn’t just hosting game-changing events — we’re also a key player in media, entertainment, and tech.

• We deliver timely news, insights, and trends to the gaming and fintech industries through our respected publications, podcasts, and digital platforms.
• Our events feature celebrity keynotes from icons like Gary Vaynerchuk, Randi Zuckerberg, Rubens Barrichello and Oleksandr Usyk as well as the now-famous INFINITY parties headlined by world-renowned DJs such as Alok and Timmy Trumpet.
• We have developed our own state-of-the-art event app and community platform, SBC Connect, through our in-house tech team, which allows us to host digital conferences for delegates around the world.

We are currently looking for an IT Operations & Systems Administrator to join the Technology team in our London office. Our CTO has a company-wide focus on improving our technology and ways of working, and this role offers the opportunity to support the Technology team in delivering a great experience for employees across the business.

As IT Operations & Systems Administrator, you will support the day-to-day technology needs of SBC, ensuring employees have reliable access to the devices, systems and support they need to work effectively. Reporting directly to the CTO, you will be the primary point of contact for internal IT support, managing user devices, access, SaaS applications and workplace technology across our Company of approximately 150 employees.

The role combines hands-on IT support with systems administration, including employee onboarding and offboarding, device and asset management, administration of platforms such as Google Workspace and Slack, and support for information security and vendor management activities. It is an excellent opportunity for someone looking to develop broad experience across IT operations in a high growth business.

• Manage the day-to-day operation of SBC's IT environment.
• Provision, configure and maintain company laptops, mobile devices and related hardware.
• Manage employee onboarding, role changes and offboarding from a technology perspective in collaboration with the People Team.
• Maintain the hardware asset register and device inventory.
• Administer the company's Mobile Device Management (MDM) platform.
• Coordinate hardware refreshes, repairs and returns.
• Maintain office networking infrastructure including WiFi, switches, internet connectivity and coordination with third-party providers.
• Perform basic maintenance and troubleshooting of office printers, scanners, and multifunction devices.

• Administer core company systems including Google Workspace, Slack, Asana and other business applications.
• Manage user accounts, permissions and access controls.
• Support single sign-on (SSO) and multi-factor authentication (MFA) administration.
• Maintain software licensing records and assist with renewals.
• Support adoption and effective use of company systems.
• Create and maintain user guides and knowledge base articles.

• Act as the primary point of…