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Hybrid Helpdesk Technician: Client Support & CRM

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: LEAP Legal Software
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

LEAP Legal Software is seeking a Helpdesk Technician to join the London Battersea office on a permanent, full-time basis with a hybrid work pattern (3 days in-office, 2 days remote). You will provide excellent client support via email, phone, and live chat, learn LEAP product functions, and work to exceed KPIs while building strong client relationships in a fast-paced Legal Tech environment.

Ideal candidates have at least 1 year in a customer-facing role, strong communication skills, and

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